FAQ & Policies
Everything you need to know about delivery, licensing, refunds, support, and secure access.
How delivery works
Once your payment is confirmed, your order is prepared for secure delivery and your download access becomes available automatically.
Where enabled, delivery details may also be sent to your email as a backup.
License & usage
Your purchase gives you a license to use the product according to the license type shown on the product page.
- • Use for your own projects or client work where allowed
- • No resale of the original files
- • No redistribution or public sharing
- • No sharing with unpaid third parties
- • License remains with the buyer
Download access is protected and monitored to reduce unauthorized redistribution.
Refund policy for digital products
Because our products are digital and can be accessed immediately after delivery, refunds are generally not offered once a file has been successfully delivered or downloaded.
However, if you experience a technical delivery issue, duplicate payment, or receive the wrong file, please contact support and we will work to resolve the issue promptly.
Why buy from DukaDigital
DukaDigital is built for customers who want premium digital tools without confusion. We focus on practical products, professional presentation, secure delivery, and responsive support so you can buy with confidence.