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Customer Support
Contact DukaDigital Support
Need help with a purchase, download, payment confirmation, refund request, or product question? Reach out and our support team will assist.
Email Support
Send order, download, and account support requests by email.
hello@dukadigital.africa
WhatsApp Support
Use WhatsApp for faster support on payments and download access.
+254 111 222 107
Location
DukaDigital is based in Nairobi, Kenya and supports customers across East Africa and beyond.
Nairobi, Kenya
Before contacting support
To help us serve you faster, include the email or phone number used at checkout, the product name, payment reference, and a short explanation of the issue.
Payment Issue
Share your payment reference and checkout phone number.
Download Issue
Share the product name and order email or phone number.
Product Question
Ask about compatibility, features, or product usage.